Under House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.
Consumer Rights
Consumers have the right to:
• Request access to their health care records from the licensee
• Contact the Texas Behavioral Health Executive Council (BHEC)
• File a consumer complaint with the Office of the Attorney General’s Consumer Protection Division
Health Care Records Requests
Consumers have the right to request access to their health care records maintained by this practice.
To request health care records, please submit a written request that includes:
- Your full name
- Date of birth
- A brief description of the records requested
- The preferred method of delivery (secure email, portal access, or mailed copy)
Requests should be sent to: info@sealofhopecounseling.com
This practice will respond to records requests in accordance with applicable state and federal laws, including requirements related to verification of identity, timelines for response, and any permitted fees.
Contact the Texas Behavioral Health Executive Council (BHEC)
Consumers may contact BHEC regarding Texas-licensed behavioral health providers, including questions about licensure, verification of a provider’s license, or concerns related to professional conduct. For more information, to verify a license, or learn how to file a complaint, please visit: https://bhec.texas.gov/contact-us/
BHEC is the state agency responsible for licensing and regulating behavioral health professionals in Texas.
Complaints to the Office of the Texas Attorney General
Texas consumers may file consumer complaints with the Office of the Texas Attorney General. The Attorney General’s Consumer Protection Division provides information and instructions for submitting consumer complaints. Current instructions and complaint submission information are available at: (https://www.texasattorneygeneral.gov/consumer-protection)
This option is available to Texas consumers in addition to contacting the applicable licensing authority.
Compliance Statement
Seal of Hope Counseling provides this notice in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.